PRIVACY POLICY

This Privacy Policy can be used as a template for OTT platforms such as timorstream.tv in Timor-Leste. It is based on the general practices of OTT services (such as Netflix/Hulu/other OTT services), which usually cover data collection, use, and protection of user data.

www:timorstream.tv – Timor-Leste

1. INTRODUCTION

timorstream.tv ("We") is committed to protecting the privacy of our users ("You"). This Privacy Policy explains how we collect, use, store, and protect your personal data when using our streaming services.

By accessing our service, you are deemed to have read and agree to this Privacy Policy.

2. DATA WE COLLECT

We may collect several types of information, including:

a. Personal Data

· Full Name

· Email

· Phone Number

Payment Information (if subscribed)

b. Usage Data

· See History

· Content Preferences

· IP Address

· Device Type and Operating System

c. Cookies & Tracking

We use cookies to:

· Save user preferences

· Service usage analysis

· Provide content recommendations

This practice is common in OTT services to improve the user experience.

3. HOW WE USE DATA

Your data is used for:

Provides streaming services

Manage accounts and subscriptions

Process payments

Provide content recommendations

Improve service quality

Send notifications or promotions (if agreed)

This use is usually based on the requirements of the service and user consent.

4. DATA SHARE

We do not sell your personal data. However, data can be shared with:

Third-party service providers (hosting, payment, analytics)

Business partners (with your consent)

Legal authorities may require according to Timor-Leste law

5. DATA SECURITY

We implement security measures such as:

Data encryption

Access restricted to designated employees

Server security system

However, no system on the Internet is 100% secure.

6. DATA RETENTION

Data is stored in:

As long as the account remains active

Necessary for legal or operational purposes

After this, the data will be deleted or anonymized.

7. USER RIGHTS

As a user, you have the right to:

Access your personal data

Correct Your Data

Delete your account

Remove marketing communications

8. CHILDREN'S PRIVACY

This service is not intended for children under a certain age (e.g., 13 years of age), except with parental consent.

9. INTERNATIONAL DATA TRANSFERS

If the server is located outside of Timor-Leste, your data may be processed in another country with appropriate safeguards.

10. POLICY CHANGES

We may update this Privacy Policy from time to time. Changes will be announced on the website.

11. CONTACT

If you have any questions about privacy:

Email: mediamudansa@gmail.com